Policies
We have a range of policies and strategies that guide our actions and decisions.
These cover the full range of our activities – including governance, planning, financial matters and service delivery.
We base our policies and strategies on relevant legislation and good practice and we review them regularly.
We can produce information on request in large print, Braille, tape and in audio format. It is also available in other languages. If you need this done please call us on Freephone 0800 479 7979.
Complaints Policy 2010
Resale Charges Policy
Unacceptable Actions Policy 2010
Debt Recovery Policy 2010
Payment Policy for Owner Led Projects 2010
